Everything you need to know before and after your Megadrop order: ordering, payment, shipping, authenticity and buy-back. A question not listed? Email us at contact@megadrop.fr.
Ordering
How do I place an order?
Add products to your cart and follow the steps to secure checkout. You'll receive a confirmation email with the summary.
Can I change or cancel my order?
As long as it hasn't shipped, yes. Email us quickly at contact@megadrop.fr with your order number.
How do I track my parcel?
Once shipped, you receive a tracking email. All orders ship as a tracked parcel.
I didn't receive my confirmation email
Check your spam folder. If it's not there, contact us with your name and the email used — we'll find your order right away.
Payment
Which payment methods do you accept?
Card (Visa, Mastercard, American Express), Apple Pay, Google Pay and PayPal, via a 100% secure checkout.
Is payment secure?
Yes. Transactions are SSL-encrypted and your card details are never stored.
Do prices include tax?
Yes, prices in euros incl. VAT for the EU. Any shipping fees are shown in the cart before payment.
Shipping
What are the delivery times?
Most orders ship within 3 days, as a tracked parcel. You get the tracking link when it ships.
Is shipping free?
Yes: free shipping over €100, anywhere in Europe. Below that, fees are shown in the cart before payment. (Buy-back is different: sending us your cards is always free, see below.)
How are my cards packaged?
Every order ships in protective, discreet packaging so your cards and sealed products arrive in perfect condition.
Do you ship abroad?
Yes, anywhere in Europe. The site adapts automatically to your language and country (FR, IT, DE, EN).
Authenticity & quality
Are your products authentic?
100%. New products are factory-sealed, original and never opened. Authenticity and trust are at the heart of Megadrop.
How do you guarantee graded cards?
Our graded cards are certified by Pure Grading and sealed in a slab with a condition grade. A QR code lets you verify authenticity anytime.
Is the booster content guaranteed?
No: a booster's content is random. No specific card is guaranteed. Products are guaranteed brand new and sealed.
Products & languages
Difference between Neuf, Bulk, Gradées and À l'unité?
Neuf = sealed products. Bulk = loose cards. Gradées = certified, graded cards. À l'unité = the single card you need.
What languages are the cards in?
French and many imports: Chinese, Japanese, Korean and more. The language is shown by a flag on each product page, with a language filter in every section.
What's a display, a booster, a lot?
A booster = one pack of cards. A display = the full box of sealed boosters. A random lot = a selection of boosters from various sets.
Graded cards
What is a graded card?
A card inspected then sealed in a protective slab with a condition grade (from used to Gem Mint). The grade reflects centering, surface, edges and corners.
Why don't I see the exact certification number?
We sell “by grade”: price and stock depend on the grade, not the exact copy. Every card stays Pure Grading authenticated.
Buy-back
How do I sell you my cards?
Via the Rachat de cartes page: enter how many cards you have per category and the amount shows live. We send you a prepaid Colissimo label, you ship your parcel, and we pay you after receipt and checking. We buy your doubles and bulk lots, even common cards.
How fast am I paid?
Within 24 hours of receipt and checking of your cards, by PayPal or bank transfer, your choice.
Do I pay to send my cards?
No. For a buy-back we provide a prepaid Colissimo label: sending us your cards costs you nothing. This is separate from delivery of products bought in the shop (free over €100).
Is there a minimum for a buy-back?
Yes: €50 of eligible cards per parcel (French Pokémon cards in good condition: common / uncommon, holo / reverse, EX / V).
Returns & contact
Can I return a product?
Yes, you have 14 days for an unopened product, no justification needed. Email contact@megadrop.fr.
My order arrived damaged — what do I do?
So sorry — email us within 48h at contact@megadrop.fr with your order number and photos. We'll sort it out quickly.
How do I contact you?
By email at contact@megadrop.fr. We reply Monday to Friday as fast as we can.
Another question? We're here: contact@megadrop.fr